Nonsensical pricing policy

If I'm online, and I want to see the image of a cheque that has cleared on my account, I have to pay $1.50 for the privilege. Because I'm bad at writing down what cheques I've written to whom, I often wind up staring at the screen and thinking something like, "$203.18? For what?"

If I were to switch to paperless accounting, it would be free to view the cheque. But I don't want to go paperless. It doesn't save paper. It just means I have to remember to print my own statements and file them with my financial statements. Paperless means the bank saves on paper.

So what do I do if I'm a cheapskate and don't want to pay the $1.50? I call the bank. A friendly teller (this is Nova Scotia, remember) will then take time she could be spending serving a customer in the branch to look it up for me, and tell me -- free of charge -- to whom the cheque was made out.

I use far more of the bank's resources, and the bank lets me do it for free. Does this make any sense?