Open letter to Yak Communications

Dear Yak,

Maybe you are overcompensating. You see, last time I failed to notify you when my credit card expired. You happily continued to provide long-distance phone service for months, then cut me off and took forever to reconnect me (operating under the assumption that I had switched long distance carriers).

My credit card is set to expire again. So you start calling me 6 weeks ahead of the actual expiration date, telling me you have an urgent message, that my card has expired, and that I need to contact customer service immediately.

I call customer service. Maybe they have the wrong date? I get a friendly rep who says no, we have the correct expiration date on file. Not to worry. Just contact us when you get the new card.

Fine. So stop with the auto-dialler every couple of days already. It's even more annoying than the exhortations to renew my sub to a mag after two issues.