Monday, December 10, 2007

Santa probably trains his staff better

Empire Theatres in Halifax have a great idea to bring more people into a downtown cinema on Sunday afternoon. It goes by the cloying name of Santa Cinema: a different Christmas-themed movie every Sunday at 3PM.

So we head down to the cinema to see Miracle on 34th Street. We hoped it would be the original, but it turned out to be the remake.

There's a poster at the theatre entrance stating the adult and child prices of tickets to the Christmas movies. It also says admission includes popcorn and a drink.

There's nobody at the box office when we arrive -- promising -- but a kid turns up soon after. We ask for two adult, one youth, and two child tickets. There are no youth tickets anymore he says. I ask what age child covers. He says there are no child tickets any more, just adult tickets (Merry Christmas kiddies!). I point out that the poster at the front of the theatre gives a price for child tickets. He says OK. I ask what age child goes up to (we have a 13-year-old -- will he be a child or an adult?). He says, "three to seven, I guess."

He then sells us our tickets. I ask about the included concessions. He doesn't know anything about that and calls off-screen (I was starting to feel like I was in a bad movie myself" to Ian, the manager. He turns up, says, "Do you know how to sell Santa Cinema tickets?" The kid and I both say "No" at the same time, and the manager proceeds to train him on the spot, as the line behind us gets longer.

"Three to seven I guess." I loved that. If you don't know the answer, make it up, in as unconvincing a way as possible.

After the show was over -- yes, it was the remake, but it was fun -- the kids decide to hit the arcade. The change machine would not accept the paper money it was supposed to. The "In the Groove" dance game was broken. The claw ate the tokens put into it. The air hockey jets were so weak that the puck kept getting stuck mid-table.

All this to the soundtrack of a broken machine, endlessly repeating (in a sing-song): "Prize error, prize error, please call attendant.... Prize error, prize error, please call attendant..."

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